Associate Director, Patient Access Training and Development
Madrigal is a biopharmaceutical company pursuing novel therapeutics for non-alcoholic steatohepatitis (NASH), also known as metabolic dysfunction associated steatohepatitis (MASH). Our first therapy, Rezdiffra (resmetirom), was granted accelerated approval by the U.S. Food and Drug Administration (FDA) for the treatment of adults with NASH with moderate to advanced liver fibrosis (consistent with stages F2 to F3 fibrosis) and is being studied in a Phase 3 trial for the treatment of NASH with compensated cirrhosis.
Role Overview:
The Associate Director, Patient Access Training and Development at Madrigal Pharmaceuticals will be responsible for supporting training and development for the commercial organization. The Associate Director, Patient Access Training and Development will lead implementation of new hire and advanced training curricula for the Patient Access team. The role will be responsible for development of training assets to build critical skill and deep expertise of the Patient Access organization. Additionally, the role will design and support training of Patient Access related resources for cross-functional commercial teams. The Associate Director, will support training and execution of key live training events, including new hire training, large scale meetings such as POA, and Leader development meetings.
The role will require ability to support complex project workstreams with cross-functional teams to identify and prioritize training needs, propose innovative solutions, and deploy high impact training. The Associate Director, Training and Development will work closely to collaborate on large strategic commercial training initiatives with several cross-functional teams including marketing, market access, patient access, medical, legal and compliance, as well as other internal home office colleagues.
Position Responsibilities:
- Lead curricula development and deployment of New Hire Training programs for Patient Access org.
- Support cross-functional commercial teams with Patient Access related training needs.
- Implement a strategic development plan to build skill and expertise of Patient Access team.
- Support design, development, and deployment of training on key commercial training priorities such as implementation of a coaching model.
- Assist in design and delivery of applicable systems training.
- Aid in the planning, training, and execution of large-scale meetings and events.
- Collaborate cross functionally to identify training opportunities and propose impactful solutions.
- Continuously update training content/materials as needed or determined by periodic review.
- Ensure training materials are successfully processed through the Promotional Review Committee.
- Perform additional responsibilities as needed.
- Bachelor’s degree required.
- 10+ years of pharmaceutical/biopharmaceutical industry experience.
- 3+ years’ experience in a Patient Access related role required.
- 2+ years’ experience in a home office or corporate training role required.
- Prior launch experience designing training highly preferred.
- Experience training multiple commercial functions preferred.
- Instructional design and content development experience a plus.
- Strong communication and facilitation skills.
- Proficiency with Microsoft Office Suite.
- Previous experience with Veeva Vault and promotional review committees preferred.
- Ability to partner and collaborate cross functionally on complex projects.
- A valid driver’s license and ability to travel as needed (including overnights and/or weekends) is required. Overnight travel up to 50% is expected.
- Frequent travel between meeting sites, requiring ability to sit for extended periods of time.
- Frequent use of a computer, telephone, printer or other office equipment.
Base salary is determined by several factors that include, but are not limited to, a successful candidate's qualifications, skills, education, experience, business needs, and market demands. The role may also be eligible for bonus, equity, and comprehensive benefits, which include flexible paid time off (PTO), medical, dental, vision, and life and disability insurance.
Madrigal is an Equal Opportunity Employer. All employment is decided on the basis of qualifications, merit, and business need. Applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex gender identity, sexual orientation, national origin, age, disability, protected veteran or disabled status, or other characteristic protected by applicable federal, state, or local law.
Unsolicited resumes from agencies should not be forwarded to Madrigal. Madrigal will not be responsible for any fees arising from the use of resumes through this source. Madrigal will only pay a fee to agencies if a formal agreement between Madrigal and the agency has been established.
Please be aware that we are currently receiving numerous reports of individuals misrepresenting themselves as Madrigal Pharmaceuticals’ Hiring Managers, seeking to engage with job candidates through fraudulent online advertisements or job posting sites. These unauthorized individuals are using Madrigal’s name and logo in an attempt to solicit up-front fees and obtain personal information from interested job candidates. Please know that Madrigal does not conduct interviews via text or in chat rooms; conduct interviews via Skype, RingCentral or solely via telephone; charge candidates an advance fee of any kind (e.g., fees for purchasing equipment); nor does it offer positions of employment without undergoing a thorough recruiting process. Interviews with Madrigal are conducted via the Zoom platform.
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