Access Reimbursement Manager – Texas South

San Antonio, TX
Full Time
Commercial
Manager/Supervisor

About Madrigal:
Madrigal is a biopharmaceutical company pursuing novel therapeutics for non-alcoholic steatohepatitis (NASH), also known as metabolic dysfunction associated steatohepatitis (MASH). Our first therapy, Rezdiffra (resmetirom), was granted accelerated approval by the U.S. Food and Drug Administration (FDA) for the treatment of adults with NASH with moderate to advanced liver fibrosis (consistent with stages F2 to F3 fibrosis) and is being studied in a Phase 3 trial for the treatment of NASH with compensated cirrhosis.

Opportunity and Summary of Position:

Access Reimbursement Manager

Preferred location: Houston South, San Antonio, McAllen/Brownsville/Harlingen (collectively known as The Valley)

The role of the Access Reimbursement Manager (ARM) is to minimize access and reimbursement barriers for patients and providers related to Resmetirom.  They will accomplish this by executing the Patient Access strategic plan in a dedicated geographic area with physicians and institutional customers.

The ARM will work closely with internal and external partners including HCP’s, Specialty Pharmacies, Madrigal Patient Support hub and their staff involved in securing appropriate access for Resmetirom.  They will work closely with Market Access, Trade and Sales partners in the field, supporting accounts in resolving reimbursement issues and concerns. The ARM is expected to have a deep working knowledge of both public and private payer policies within their market, as it relates to Resmetirom coverage and access.

As with all employees, ARMs are fully accountable for compliance with all laws, regulations, and policies that govern the conduct of Madrigal activities.

Position Responsibilities:

  • Proactively educate prescriber office personnel on access expectations so the HCP may help appropriate patients gain access to Rezdiffra, through virtual and face to face interactions.
  • Reactively address patient/case specific issues and provide issue resolution across the assigned geography.
  • Demonstrate deep knowledge in reimbursement and access across many Patient Support Programs and be the subject matter expert in the geography.
  • Educate and enhance awareness of patient access support offerings, including Hub services, Copay Support etc. 
  • Ensure providers understand payer prior authorization requirements, appeals process, and clinical criteria as it relates to Rezdiffra.
  • Work effectively with both internal and external stakeholders to achieve target objectives and meet established MBO’s/goals.
  • Remain current on key managed care, reimbursement, and policy activities, at the local, regional and national level.
  • Serve as an expert on business trends within key provider accounts.  
  • Ensure timely follow-up that demonstrates urgency to both the account and the patient.
  • Ability to monitor SP data; identify issues related to patient access and take quick action to pull necessary stakeholders together to resolve issues expediently.
  • Develop and execute an action plan consisting of prioritized activities to best meet the needs of patients.
  • Work closely with the external and internal customers to trouble shoot any SP related issues.
  • Closely collaborate with the SP account management to solve any customer related issues directly with the SP’s.
  • Responsive to internal sales team’s request for support around appropriate patient issues
  • This will require an estimated 25% overnight travel.  This can vary by region and will be confirmed in initial screening.
  • In-person interactions are valued as a way to build strong relationships, conduct in-depth analysis and provide on-site support.  This role will require approximately 25% of interactions with healthcare providers to be in-person.

Qualifications and Skills:

  • BA/BS Degree and at least 5 years of pharma, biopharmaceutical, and/or medical device experience calling on field-based customers.
  • Minimum of 2 years of reimbursement or relevant managed care experience.
  • Proven ability to thrive in both an independent setting and within a collaborative cross functional team.
  • Excellent analytical skills focusing on patients and customers, identifying trends and solutions.
  • Strong prioritization skills aligned with good decision-making capabilities.
  • Ability to condense complex reimbursement issues into simple solutions.
  • Ability to lead without authority.
  • Strong oral, written and group communication skills.
  • This will require an estimated 25% overnight travel.  This can vary by region and will be confirmed in initial screening.

Compensation:

The expected annual base salary range for this role is between $170,000 – $220,000.  Base salary is determined by several factors that include, but are not limited to, a successful candidate's qualifications, skills, education, experience, business needs, and market demands. The role may also be eligible for bonus, equity, and comprehensive benefits, which include flexible paid time off (PTO), medical, dental, vision, and life and disability insurance.

Madrigal is an Equal Opportunity Employer. All employment is decided on the basis of qualifications, merit, and business need. Applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex gender identity, sexual orientation, national origin, age, disability, protected veteran or disabled status, or other characteristic protected by applicable federal, state, or local law.

Unsolicited resumes from agencies should not be forwarded to Madrigal. Madrigal will not be responsible for any fees arising from the use of resumes through this source. Madrigal will only pay a fee to agencies if a formal agreement between Madrigal and the agency has been established.

Please be aware that we are currently receiving numerous reports of individuals misrepresenting themselves as Madrigal Pharmaceuticals’ Hiring Managers, seeking to engage with job candidates through fraudulent online advertisements or job posting sites. These unauthorized individuals are using Madrigal’s name and logo in an attempt to solicit up-front fees and obtain personal information from interested job candidates. Please know that Madrigal does not conduct interviews via text or in chat rooms; conduct interviews via Skype, RingCentral or solely via telephone; charge candidates an advance fee of any kind (e.g., fees for purchasing equipment); nor does it offer positions of employment without undergoing a thorough recruiting process. Interviews with Madrigal are conducted via the Zoom platform.

Please also note that any correspondence with regard to employment would come from an authorized madrigalpharma.com email address or from an email address from one of our trusted search firm partners. We are aware that incorrect/fraudulent email addresses, with Madrigal misspelled, have been utilized in these most recent fraud attempts. If you receive unsolicited employment offers from people claiming to work for Madrigal we recommend that you: do not respond to their questions; do not open any attachments; and do not click on any hyperlinks.

Share

Apply for this position

Required*
We've received your resume. Click here to update it.
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status



Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*